Overview
Client
My Role
Timeframe
Collaborating Teams
Project Brief
This visual has been modified and anonymized in accordance with confidentiality agreements and is intended for illustrative purposes.
My Role
How I contributed to the project’s success
Collaborated with leadership to envision and architect a unified loan servicing portal, applying design thinking principles a consolidate multiple applications into a seamless user experience.
Identified and defined critical user roles for the project, ensuring we met the needs of all stakeholders.
Contributed to developing the information architecture, experience architecture, and wireframes, which formed the backbone of our design.
Key UX Activities
Discovery & Research
Synthesis & Strategy
Design & Iteration
Not in Scope
Development & Implementation
Not in Scope